The Ritz-Carlton, Shenzhen Hotel, Shenzhen
About the Hotel
The Ritz-Carlton, Shenzhen is situated in the dynamic Futian district, known for its cocktail bars and cultural activities. The hotel combines luxury with contemporary aesthetics, showcasing a locally inspired spa and exquisite dining venues. It features the largest ballroom in Shenzhen, making it a notable venue for various events. With easy access to the Shenzhen Convention and Exhibition Center, it attracts both business and leisure travelers.
Location
Located just 0.1 miles from the Shenzhen Convention and Exhibition Center, the hotel is accessible for both business and leisure visitors. The Futian district is vibrant and full of attractions, making it a strategic base for exploring the metropolis. On-site parking and accessibility features are provided, ensuring comfort and convenience for all guests.
Rooms
The hotel offers 280 luxury accommodations, including 41 spacious suites. Each room is designed for comfort, incorporating natural elements and minimalist décor that provide a serene escape. Rooms feature amenities such as flat-screen TVs, soundproofing, and minibars, enhancing the guest experience. Special suite options also include access to the Ritz-Carlton Club Lounge, providing an elevated stay.
Eat & Drink
Flavorz All-Day Dining Restaurant features an upgraded design with live cooking stations serving a variety of global cuisine. Guests can also explore Paletto Italian Restaurant, which presents both traditional and contemporary Italian dishes created by Michelin-starred chefs. The hotel's Xingli Chinese Restaurant specializes in authentic Chiu Chow, Cantonese, and Szechuan dishes, with private dining rooms available for a more intimate experience.
Leisure & Business
The Ritz-Carlton Spa offers treatments emphasizing stress relief and energetic balance, rooted in traditional Chinese practices. Its fitness center is equipped with advanced training equipment, while the expansive ballroom accommodates up to 600 guests for conferences and events. The business-friendly design includes flexible meeting rooms for seminars and product launches, coupled with a non-smoking Club Lounge for quiet relaxation.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- ATM/Cash machine
- Barber shop
- Key card access
Sports & Fitness
- Fitness center
- Yoga class
Guest Parking
- Electric kettle
Services
- Room service
- Car rental
- Laundry
- Dry cleaning
- Stores/Commercial services
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's menu
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness center
- Sauna
- Jacuzzi
- Facial
- Treatment room
- Beauty treatment
- Massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel was OK, but I wasn't blown away like I was with some of the newly opened fine hotels. The rooms were large and luxurious, located on the 11th floor, which was a nice touch. As a platinum Marriott Rewards member, I expected a bit more.
I had a wonderful stay at this hotel! The room on the 16th floor had an amazing view of the Shenzhen skyline and was nicely decorated for my wife's birthday. The only downside was the limited breakfast options for vegetarians and Jewish/Muslim guests, but overall, it was a fantastic experience.
The hotel offers really clean and perfect rooms with a three-meter-wide bed, ideal for the whole family. Compared to other Ritz Carlton hotels, this one has the nicest bed we've seen at a hotel in years. The service is top-notch with staff going out of their way to make guests feel welcome and accommodated. The location is ideal, being convenient to the metro, malls, and convention center, and the dining options cater to a wide range of tastes from local to western cuisine.
I had a mixed experience at the hotel. The rooms, although not as beautiful as others, were spacious and comfortable, but there was a slight lingering smell of smoke from a previous guest. The service was attentive, with concierge assistance for carrying luggage being a nice touch. The location, right by the convention center exit D, was convenient. However, the dining options, while varied, were not exceptional compared to other hotels in the area.
I was pleasantly surprised by the thoughtful birthday wishes and personal touches in my room, and the super comfy oversized king bed. The booking through Agoda was seamless. However, there were issues with not receiving reward points due to third-party booking. Overall, a nice stay.
My stay at the hotel was exceptional. The rooms offered an incredible and unobstructed view of the Shenzhen skyline, decked out with welcoming birthday wishes and lovely personal touches that exceeded my expectations. They were not only clean and comfortable but also already prepared to cater to my friend's platinum status.
I felt like I was on top of the world with the incredible city views from my room. The personal touches for my birthday made me feel so at home. However, the price felt a bit high for what was offered. The staff went above and beyond to ensure my comfort and relaxation during my stay.
I had a fantastic stay at the hotel! The rooms are incredibly spacious and luxurious, with every amenity you could think of. I was lucky to be upgraded to a stunning studio suite that offered a breathtaking view of the Shenzhen skyline. The service was top-notch, with genuinely friendly and professional staff who made my stay truly memorable. The location is unbeatable, just a short walk from the CBD and surrounded by great dining and shopping options. The dining experience was excellent, with a wide selection of both Western and Chinese cuisine. The facilities were top-of-the-line, making my stay even more enjoyable.
I had a wonderful stay at this hotel. The rooms are clean, tidy, and huge, with an amazing view from the 16th floor and incredible amenities. The only downside was the limited breakfast options for vegetarians and Jewish/Muslim guests.
Upon arriving after a long journey, I was greeted by the welcoming and inviting staff at this secured hotel with a good city view. The service was outstanding, and the dining experience was exceptional. However, the location felt cramped despite being close to essential amenities.
I had a wonderful stay at the hotel with clean, well-equipped rooms offering a breathtaking view of the Shenzhen skyline. The staff was incredibly thoughtful, noticing small details like my wife's birthday celebration. However, the dining experience was out of this world, surpassing any other executive lounge I've been to.
I had a wonderful stay at the hotel. The rooms were beautiful, clean, and had a stunning view from the 16th floor with amazing amenities. The only downside was the limited breakfast options for vegetarians and Jewish/Muslim guests. The service was impressive, though it took a bit of time to arrange a room for our baby under 2. The location was superb with many shopping malls and restaurants nearby. The dining experience was out of this world, offering a variety of delicious options. The facilities were top-notch, making my stay luxurious and comfortable.
I had a wonderful stay at the hotel, with stunning views of the Shenzhen skyline from my spacious room with a three-meter wide bed, perfect for the whole family. The room was well designed, comfortable, and even had a coffee maker for convenience. The exceptional service, especially from Mr Sam, Roy, and Ricky, truly made our experience memorable. The hotel's central location near shopping centers and fantastic restaurants was a major plus, along with the excellent dining options catering to various tastes. However, the dining experience was slightly marred by the high prices, and the facilities could use a bit of improvement.
My stay at the hotel was delightful! The rooms were very clean, comfortable, and ideal for the whole family, with a modern interior that was quite appealing. The service was amazing, with the staff being incredibly friendly and accommodating. The location was great, conveniently close to the CBD and with excellent fitness facilities. The dining experience was top-notch with a wide selection of delicious dishes. Overall, a fantastic experience with great value for money.
I was amazed by the room size, amenities, and stellar views from the 16th floor, but I wished there were air purifiers or at least perfumes. As a platinum Marriott rewards member, I found the hotel to be clean and tidy.
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